 |
The Five Languages of Apology: How to Experience Healing in All Your Relationships By Gary Chapman & Jennifer Thomas / Moody Publishers Conflict with others is part of life---and so is the need to say that you're sorry. Using revealing research and real-life examples, Chapman and Thomas offer proven techniques for speaking and hearing effective apologies; and outline practical steps for repairing relationships with spouses, friends, family members, and co-workers. Includes Apology Assessment Profile. 224 pages, hardcover from Northfield. |